Automotive Service Advisor

Job Description

Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive CompensationJob Summary

We are looking for aAUTOMOTIVE SERVICE ADVISORto join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

Ensure repairs and maintenance tasks are completed in a timely manner

Mentor employees on best practices for improving sales and customer service techniques

Oversee day-to-day operations of the service department

Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance recordsQualifications

High school diploma or GED required bachelors degree preferred

Valid state-issued drivers license and clean driving record are required

Successful completion of a pre-employment drug and background screening

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Full-time