Medical Front Desk

Job Description

Description:

GENERAL SUMMARY OF DUTIES:

With a customer service orientation employee will oversee all patient demographic, insurance card scanning, collection of all account balances and procedure visits. Project the professional image of Colorado Springs Orthopaedic Group while expediently checking in patients.

ESSENTIAL FUNCTIONS:

Responsibilities include but are not limited to, the following:

Greet patients and visitors in a prompt, courteous and helpful manner

Oversee waiting area, coordinate patient flow and report problems to immediate supervisor

Verify demographic and insurance information and update as necessary in EMR

Verify patient paperwork for completion and scan documents, insurance card(s) and photo identification into EMR

Prepare and distribute appropriate paperwork to the patient for completion

Contact billing for inquiries from the patient

Prepare and verify daily deposit for billing, as directed

Verify current information for upcoming appointments.

Complete daily reminder calls for patient appointments

Scanning of patient medical documents for Medical Assistants, as directed or required

Complete and verify meaningful use fields are completed for compliance

Collect appropriate copays and Medical Records fees

Obtain HIPPA release documentation, verification of identity for pickup of prescriptions and Medical Records

Update insurance if missing or inaccurate from EMR system and report to billing.

Other duties, as assigned.

Application Deadline:

There no deadline because the we accepts applications on a continual basis.Requirements:

Requirements

1 year customer service (preferred)

1 year medical experience (preferred)

Full-time