Warehouse Supervisor

Job Description

Job Details:

Hours: Monday - Friday, 8:00 am - 4:30 pm

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!

The Opportunity:

We are seeking a proactive and detail-oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross-functionally while leading project initiatives. You'll manage client projects, streamline processes, and ensure timely, cost-effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.

Responsibilities:

Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.

Achieving all operational goals and service levels alongside the operations leadership team.

Finding creative solutions for day-to-day operational challenges.

Maintain a safe and healthy work environment, ensuring policies and procedures are followed.

Daily and Monthly Responsibilities

Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.

Manage eCommerce order fulfillment while achieving established service levels.

Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.

Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.

Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.

Support new client onboarding and creative fulfillment processes.

May be required to perform other duties to meet the organization's ongoing needs.

Monitor project timelines, budgets, and deliverables.

Coordinate with the internal team regarding client projects.

Present progress updates and resolve issues in real time.

Identify process improvement opportunities (efficiency, cost reduction, accuracy).

What You'll Bring to the Team (Required Skills & Abilities):

5+ years experience leading an operations team in a warehouse environment

Ability to learn new technologies and custom proprietary software quickly

Ability to hire, coach, train, and manage a team of 10 to 50 employees

An ability to learn and adapt quickly in a fast-paced changing environment

Detail Oriented, Strong Interpersonal and Communication Skills

Fluent in English (Spanish is a plus)

Understanding of OSHA and regulatory compliance is a plus

High school diploma or equivalent (College degree preferred)

Experience with Microsoft Excel or Google Sheets

Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range

$55,000—$70,000 USD

Full-time