Posting Clerk/CSR

Job Description

We are seeking a Posting Clerk/CSR to join our team! We are a small family run fuel oil dealer. Bookkeeping experience a plus. You will be responsible for helping customers by providing product and service information. Full and part time positions available

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Schedule work and dispatch to technicians and drivers

Document and update customer records based on interactions

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Part-time