Clinical Supervisor

Job Description

Position Title: Clinical Supervisor

Reports to: Executive Director

FLSA Status: Full-Time/Exempt

Supervises: Child Therapists and Master’s Level Interns/Service Learning/ Practicum/Work Study students and/or Agency Volunteers

Work Schedule: Available for a flexible schedule with regular parameters of agency business conducted: Monday-Friday from 8a-6:30p (some evening or weekend hours may apply)

Location/Remote Work: On-site in office, agency’s offices in Brunswick, New Hanover and Pender counties, and respective catchment service community; some flexibility with work from home/remote work based on organization needs.

Travel: Required locally, statewide and nationally to meet organizational needs.

Job Summary:

The Clinical SUPERVISOR (CLSup) leads Carousel Child Advocacy Center’s (CCAC’s) Clinical Team for child trauma treatment services and to ensure Child Advocacy Center outcomes of promoting healing, accessing justice, and strengthening resilience for child survivors of physical/sexual abuse and to improve our community through education, prevention and advocacy. Primary responsibility is to advise/facilitate/supervise the Clinical Team & clinician credentialing, manage/facilitate clinical schedules, clinical statistical database, assist with grant reporting requirements, assessing/updating Clinical Services SOPs, participation in community meetings, crisis intervention and accompaniment services. Supports the agency operations by providing administrative coverage, structure and crisis intervention as needed. Ensures agency services are provided with cultural/linguistic awareness, belonging, inclusion, diversity and equity. Collaborates, informs, supports Leadership Team and Executive Director (ED).

Essential Job Functions:

Assist Leadership Team to assess, enhance and execute the Vision, Mission and Core Values by-

Ensuring agency adherence to NCA Child Advocacy Center Accreditation standards, laws, policies and accompanying procedures for Mental Health services for children who have experienced trauma;

Maintaining clinical documentation/database, per CCAC, grant source-required, NC and US applicable laws, policies and standards; and

Ensuring confidentiality of sensitive information.

Builds a Child Trauma Clinical Team by-

Recruiting, interviewing, hiring and supervising Clinical Team positions;

Supports agency recruiting, interviewing, hiring and supervising Master’s level student interns/service learning/practicum and/or work study students;

Leading intentional management and growth of Clinical Services practices array, tri-county MDT, orientation, Case Review strategies, strategic training and outreach events; and

Building/Maintaining relationships with DA’s, law enforcement, Departments of Social Services, mental/behavioral health, victims services, school professionals, and other community-identified professionals.

Facilitates Clinical Team support for CCAC operational efficiency, effectiveness through encouraged communication, shared administrative coverage (as needed), crisis intervention and other areas that assist overall teamwork and amiable collegial working relationships.

Coordinates Clinical Operations by-

Facilitating support and leadership for Clinical Team;

Facilitating management of agency client clinical database, assisting clinician credentialing processes, and client therapy records management;

Strategic Leader for agency engagement in tri-county community meetings, council, coalitions;

Facilitating/Providing client supportive counseling, crisis intervention and accompaniment services; and

Supporting agency operations and Leadership Team members through structure, administrative coverage, and crisis intervention.

Maintains NCA Child Advocacy Center Accreditation Standard for MDT, Case Review, Family Advocacy by-

Ensure collaborative relationships with catchment area MDT, advocacy, clinical systems remains active, supportive and viable, including Diversity, Equity, Inclusion, Belonging & Access (DEIBA) initiatives for intersectional community opportunities for increasing CCAC’s relationships with key stakeholders to assist with DEIBA initiatives.

Researching and implementing optimal forensic/medical/advocacy processes, in conjunction with Leadership Team, to ensure agency ability to address tri-county community needs; and

Collaborating with CME Provider & MDT/Advocacy Supervisors to develop, assess, enhance and manage Forensic/Medical//Clinical/Advocacy standard operation plans to ensure meeting tri-county community needs.

Ensuring agency adherence to NCA Child Advocacy Center Accreditation standards, laws, policies and accompanying procedures.

Collaborating, informing and supporting with Carousel’s Leadership and direct services Teams to obtain expert training, peer supports and academic exposure and highlights for forensic interviewing child abuse forensic medical expertise, trauma therapy, victim support advocacy, policy and systems on a local, state and national stage.

Ensure CCAC organizational efforts for efficient/effective case review, coordination, tracking child -focused setting, and safety/protection.

Collaborate with Board and Team to ensure organizational capacity, including efforts to meet NCA Accreditation Standards, plus any optional standards outlined.

Supporting MDT/Advocacy Supervisor to manage, capture, document required accreditation data, and

Establishing systems and processes for outcomes.

Leads Clinical Team by

Advising and executing agency clinical services and cases

Managing daily operations

Maintaining client statistical database for clinical services provided

Operates required technology

Engaging and collaborating with key community meetings/coalitions

Managing team productivity and development

Ensuring best practice clinical outcomes

Growing the organizations clinical services, while maintaining resiliency of therapists

Supports the agency operations as Leadership Team member by

Providing structure, administrative coverage and crisis intervention, as needed.

Developing a cohesive clinical documentation standard per grant source, United States, North Carolina, and CCAC standards.

Ensuring confidentiality of sensitive information.

Collaborating, informing and supporting the Carousel Leadership Team.

Supporting a culturally and linguistically competent organization through thoughts, actions and words.

Maintains credentials by

Engaging in professional development activities,

Submitting CEUs or professional development documentation prior to the deadline.

Providing a copy of current credentials for personnel files.

Conserves supervisors time by

Problem solving.

Performing well.

Leading self and others.

Contributing to team efforts.

Following policies and procedures.

Exercising discretion and judgment regarding when to consult supervisor.

Completing other duties, responsibilities and activities that may be assigned or changed with or without notice.

Work Environment:

Typical multi-faceted office environment with heat/air-conditioning.

Physical Demands Related to Essential Job Functions:

Mastery of the English language – orally and in writing.

Mastery of CACCareNet client database, or equivalent.

Mastery of iRecord Forensic Interview Equipment and Vidanyx Encrypted File Management.

Keyboard and voice-to-text abilities.

Ability to interact with additional variable computer programs.

Ability to physically perform the basic life operational functions of stooping, standing, walking, fingering, grasping, talking, hearing, and repetitive motions.

Ability to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Possesses the visual acuity to prepare and analyze data and figures, operate a computer, and do extensive reading.

Ability to communicate professionally -both oral and written.

Ability to perform First Aid and CPR.

Mental Demands Related to Essential Job Functions:

Ability to work directly with and manage children and adults in crisis situations.

Ability ethical decision-making.

Ability to communicate with tact.

Emotional intelligence within individual, and within working with agency Team

Ability to maintain professional relationships, with clear, ethical and appropriate boundaries.

Ability to analyze and interpret trends in client/services statistical data.

Emotional intelligence within individual, and within working with clients and MDT partners.

Ability to maintain therapeutic relationships, with clear, ethical and appropriate boundaries.

Education and Experience Requirements:

Master’s Degree or higher in social work or counseling.

Licensed as an LCSW, LMHC, LMFT in North Carolina.

Three (3) years’ experience in public or non-profit victim-centered, child protective services, and/or criminal justice system.

Equivalent combination of education and experience.

Intermediate experience with Microsoft Office 365.

Successful completion of a pre-employment criminal record, sex offender registry and drug screen.

Access to reliable transportation, have a valid operator’s license and proof of vehicle insurance.

Preferred Education and Experience:

Licensed as an LCSW, LMHC, LMFT in North Carolina.

Knowledge, training and experience in individual/group therapy, specifically for children.

Knowledge, training and experience in child development, crime victims, trauma and crisis intervention.

Knowledge, training and experience in forensic interviews, specifically with children.

Training in Trauma-Focused Cognitive Behavioral Therapy (TFCBT)

Knowledge and experience developing/implementing/working with multi-systemic community partnerships.

Current First Aid/CPR Certification. Company Description

Carousel Child Advocacy Center is called to aid child survivors of abuse and neglect, and their families in the everyday work that we do, whether it is through victim support, medical services and forensic interviews, therapeutic services, case management, or a host of other activities that ensure that children who are survivors of abuse can heal, recover, thrive, and shine.

And that’s not all.

And most of all, we are advocates when we look into a child’s eyes, knowing that we are called to their aid, and knowing that we will answer that call.

Full-time

Hybrid remote