Front Desk Concierge

Job Description

Emprime Solutions LLC - Front Desk Concierge

Camden, NJ

full-time (30-40 hours per week)

Shifts Available: Morning, & Evening

About us: Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across New Jersey. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients and residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and flexible Front Desk Concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a welcoming environment. We are seeking individuals who are punctual, possess a positive attitude, and excel in communication, ensuring a welcoming and professional experience for all.

Key Responsibilities:

Greet guests and visitors in a friendly, professional manner.

Provide information about the facility and services.

Answer phone calls and respond to inquiries.

Assist with guest check-ins and check-outs.

Maintain the security of the premises by monitoring access points.

Perform administrative tasks as needed, including managing reservations and scheduling appointments.

Ensure cleanliness and organization of the front desk area.

Assist with food and packages delivery.

Communicate with management effectively.

Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications:

Prior experience in customer service, hospitality, or a front desk role is preferred.

Excellent communication and interpersonal skills.

Ability to work flexible hours.

Must be detail-oriented, organized, and able to multitask.

Friendly, approachable, and professional demeanor.

Strong problem-solving abilities and abilities to stay calm under pressure.

Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Schedule:

We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, and evening.

Location:

Positions available in Camden

If you're a motivated individual who thrives in a fast-paced environment and enjoys interacting with people, we'd love to hear from you!

To Apply:

Please submit your resume and availability. We are looking to hire immediately!

Full-time