Job Description
AsSr. ServiceNow Developer,youll help design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. You will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. The ideal candidate will have experience supporting federal clients.Specifically, we are looking for highly motivated and mission-oriented team members to support our customer at the US Department of State.
What youll do:
Serve as a ServiceNow developer on a State Department Contract focused on cloud work.
What youll need to succeed:
Have an ACTIVE Secret security clearance
Preferred 5+ years of ServiceNow Development experience, including experience with the Service Catalog module and creating custom applications
Preferred 5+ years of ServiceNow Consulting
Preferred 3+ years of Service Portal Development experience
Work independently and as a technical team member
Work in multiple instances and domains, supporting internal and external customers
Utilize an Agile/Scrum methodology to manage development work
Advise functional and admin teams on design, development and overall ServiceNow best practices
Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
Solution and develop requested enhancements to existing ServiceNow applications
Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
Facilitate and support the rollout of new applications and enhancements in ServiceNow
Analyze system performance issues and determine performance enhancements
Nice to Haves:
ServiceNow Developer Certification
Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.
Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.
Experience working on project teams that leverage Agile/Scrum.
Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.
Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.
Full-time