Customer Center Agent (English)

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Job Description

Job Summary

Customer Contact Agent is mainly responsible for client inbound call to provide the accurate data/information regarding to bank’s products or services as well as respond to the feedback and complaint to ensure the customers receive the best-in-class services at all time.

Job Descriptions :

• Provide correct information regarding products and services as well as respond to the queries from clients

• Respond to complaint, coordinate with internal parties to find the appropriate solutions, and inform to the clients

Qualifications :

• Bachelor’s degree in any fields.

Minimum of 1 year of experience as Customer Contact Agent, Customer Service or related functions or new graduate is also welcome

• Strong communication and problem-solving skills

• minimum TOEIC Score 550+

• Be able to work as shift

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

JR-0062907