counter sales

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counter sales job description typically involves assisting customers with purchases, processing transactions, and maintaining the sales area. Responsibilities include greeting customers, answering questions, taking orders, and handling payments. Key duties also include product knowledge, inventory management, and ensuring a positive customer experience.

Core Responsibilities:

Customer Service:

Welcoming customers, answering inquiries, and providing assistance with product selection and purchases.

Sales Transactions:

Processing payments, creating sales orders, and ensuring accurate record-keeping.

Inventory Management:

Monitoring stock levels, restocking shelves, and keeping the sales counter neat and organized.

Product Knowledge:

Understanding the products being sold, explaining features and benefits, and suggesting alternative options.

Communication:

Effectively communicating with customers, both in person and over the phone, to address their needs and resolve issues.

Order Management:

Taking orders, tracking their progress, and ensuring timely delivery.

Additional Responsibilities:

Assisting with Inquiries: Answering customer questions about products, pricing, and availability.

Following Up on Orders: Ensuring orders are processed correctly and delivered on time.

Maintaining a Clean and Organized Workspace: Keeping the sales counter and surrounding area tidy and inviting.

Adhering to Company Policies: Following established procedures for sales, customer service, and inventory management.

Reporting: Reporting sales data, inventory levels, and any issues or concerns to management.