Desktop Support Specialist (Onsite Role)

Desktop Support Specialist

DFW Airport, TX 75261 (Onsite Role)

6-12+ Months Contract + Extensions

You will get to:

• IMACs: perform installs, moves, adds and changes

• Monitor inventory of computers and network equipment

• Perform preventive maintenance of equipment as needed

• Troubleshoots and/or resolves problems by providing support services and information for laptops, desktops, and phones

• Provide executive support

• Assist Facilities Services with Relocation Support

• Provide orientation to new users of existing

• Provide end-user training for hardware and software

Education Required:

• Bachelors Degree

• A+ Training and/or Certification Preferred

• MCP Certification Preferred

Experience Required:

• 1-2 years in an enterprise environment

• Basic troubleshooting of hardware and software issues

• Knowledgeable in O365, Win10, SCCM and Trend Micro

• Must be customer-facing with strong English skills, written and verbal

• Basic knowledge of Networking fundamentals/protocols (DHCP, TCP/IP, LAN, WAN)

• Possess the ability to test hardware and peripherals and replace parts and components

• Ability to prioritize workload according to urgency and work independently