Business Analyst

Position Summary

Business Analysts are responsible for defining scope, eliciting business requirements, and documenting in a concise manner for business and technology-enabled process improvement projects. They quickly learn and understand business operational processes and the technology applications used to support them. Additionally, they work closely with stakeholders to understand needs, create and improve processes, and propose solutions aligned with needs.

Duties

Assesses and measures current business processes utilizing a variety of collaborative techniques including interviews, process mapping, and working sessions.

Evaluates business needs, analyzes current processes, assists in evaluating alternatives, and recommends solutions.

Collaborates with business and information technology teams to ensure sufficient current and designed future state process documentation is captured, allowing technology development teams to successfully code and implement technology-enabled projects.

Develops strong relationships with stakeholders, and promotes company culture and service philosophy.

Supports assessing, prioritizing, and executing strategic projects.

Elicits business requirements utilizing a variety of collaborative techniques including interviews, work sessions, story boarding, and prototyping.

Facilitates requirements gathering sessions with business stakeholders; creates process flows and develops various requirements and other artifacts.

Measures and compiles reports on operational effectiveness and improvements introduced through technology or business process improvements.

Creates diagrams to include use cases, activity charts, and process flow diagrams.

Evaluates and determines level of effort and time required for solution delivery to ensure completion in a timely manner.

Assists with the development of test strategies, plans, scenarios and test cases.

Facilitates requirements reviews with business and information technology teams.

Identifies and assists in resolving issues, questions, and scope/requirement gaps quickly and effectively to enable delivery and support of applications.

Other duties and special projects assigned.

Utilizes standard templates to accurately and concisely write requirements specifications.

Conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.

Communicates changes, enhancements, and modifications of business requirements, verbally or through written documentation to project managers, sponsors, and other stakeholders to ensure understanding of issues and solutions.

Participates in design review and QA testing of proposed solutions to ensure features and functions have been enabled and optimized.

Requirements

Bachelor's Degree in Information Technology or related field (Required)

3 years Experience in a business analyst role

IIBA or PMI-PBA Certification

Lean Six Sigma Yellow Belt or Green Belt Certification

Demonstrated ability to manage multiple competing priorities

Demonstrated leadership abilities

Excellent written and verbal communication skills

Strong customer service skills

Ability to understand and translate the voice of business customers

Strong negotiation, presentation and reporting skills

Highly organized with strong attention to detail

Advanced proficiency in Microsoft Office Suite and Microsoft Visio

Demonstrated ability to take initiative and embrace change

Extensive knowledge of business analysis best practices and methodologies

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental and Vision Plans

On-Site Fitness Center

Voluntary Health and Dependent Care Reimbursement Accounts

Life, Accidental Death & Dismemberment Insurance and Dependent Life

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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