Technical Writer

The Technical Writer is responsible for developing and maintaining software release documentation for WellSky solution and services. The scope of this role includes creating software documentation, maintaining proprietary software expertise, and distributing internal communication.

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

Develop, edit, publish, and maintain a variety of documentation types that are well organized, accurate, grammatically correct, and adhere to internal styles and formatting.

Participate in the installation, access, and use of documentation software.

Interact with subject matter experts to gather information and develop content delivery timelines.

Perform other job duties as assigned.

Required Qualifications:

Bachelor's Degree or equivalent work experience

At least 2-4 years relevant work experience

Knowledge of technical documentation tools, standards, practices, and repositories

Strong analytical skills and the ability to troubleshoot issues and problem solve independently

Desire to innovate and improve upon current processes

Ability to work in team-driven and agile development environments

Preferred Qualifications:

Experience with MadCap Flare, Confluence, Salesforce, Pendo, and Jira

Experience working in healthcare or with electronic medical records (EMRs) or other healthcare software products

Previous experience working with AI tools

Job Expectations:

Willing to work additional or irregular hours as needed

Must work in accordance with applicable security policies and procedures to safeguard company and client information

Must be able to sit and view a computer screen for extended periods of time

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Excellent medical, dental, and vision benefits

Mental health benefits through TelaDoc

Prescription drug coverage

Generous paid time off, plus 13 paid holidays

Paid parental leave

100% vested 401(K) retirement plans

Educational assistance up to $2500 per year

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