VIRTUAL OPERATIONS COORDINATOR

VIRTUAL OPERATIONS COORDINATOR

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price and to generate career opportunities for bilingual professionals in Latin America with fair compensation and professional and personal growth opportunities.

We are currently looking for a highly organized, proactive, and adaptable virtual Operations Coordinator to support our leadership team. The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to manage various tasks in a fast-paced, remote work environment. This position offers the opportunity to be an integral part of our growing company as we expand our reach and offerings.

In Teamswell every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our virtual Operations Coordinator will possess the skills and experience required and will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

CORE RESPONSIBILITIES

Email Management:

Efficiently manage and respond to emails, ensuring timely follow-ups and flagging important messages for immediate action.

Help create, schedule, and manage email campaigns for fundraising and lead generation.

Administrative Support:

Book and manage travel arrangements (flights, accommodations, transportation, meals).

Send and track documents for signatures and follow up on pending documents.

Schedule and organize meetings, calls, and events for the leadership team.

Event Planning & Organization: Assist in planning, organizing, and coordinating events, ensuring every detail is covered from start to finish.

Social Media, Newsletters & Website:

Post on social media platforms to increase brand visibility.

Assist in drafting and sending regular newsletters to our community.

Update website as needed.

Lead Tracking & Communication: Keep track of business leads, managing communication and ensuring follow-up on potential opportunities.

Forward-Thinking Support: Proactively identify potential gaps in processes and support the team by suggesting solutions or taking action to address them.

QUALIFICATIONS & REQUIREMENTS

Proven experience as an executive assistant, administrative assistant, or similar role.

Strong communication skills, both written and verbal, in English.

Exceptional detail orientation and organizational skills with the ability to manage multiple projects simultaneously with precision and professionalism.

Proficient with digital tools, including email platforms, scheduling apps, social media management, AI-generation tools, and document-sharing tools.

A self-starter who can work independently and prioritize tasks effectively.

Creative thinker with a problem-solving mindset, always looking ahead to improve processes.

Experience in content creation (social media, newsletters) is a plus.

POSITION SCHEDULE DETAILS

Full-time remote position

Monday - Friday (40 hours/week)

BENEFITS & PERKS

Company-paid employee private health, emergency, basic life, and short-term disability insurance

Internet and Electricity subsidy

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