Linux Computer Operations Technician

DepartmentSSD Social Sciences Computing Services - Banotra

About the DepartmentSocial Sciences Computing Services provides the Social Sciences Division with direct support for research, administrative and teaching technologies and services.

Job SummaryThe job provides routine technical support in the configuration, installation, maintenance and upgrading of computer systems hardware and software. Applies experience and skills to administer and maintain security of operating systems. Restores files or systems by designing, writing and implementing backup procedures. Provides operational support for the University's information systems and peripheral equipment, such as application servers, database servers, web servers, desktops, printers and storage devices. Under moderate supervision, performs recovery procedures, scheduling and backups, and monitors batch processes.

The Linux Computer Operations Technician will be responsible for routine maintenance and monitoring of existing UNIX, Linux and simple cloud applications and system architecture. Ensures operation and security of all servers and networks. Configures, installs, maintains and upgrades applications and hardware for the organization's infrastructure and for end-user devices.

Responsibilities

Under moderate guidance, conducts routine technical procedures and tasks related to the controls of SSCS’s Unix and Cloud-based ancillary and peripheral computers and systems, while assisting senior team members in the administration of larger systems.

Identifies and resolves routine issues, escalates more advanced issues to senior team members.

Maintains backups of workstations and servers.

Ensures integrity by implementing appropriate routine software and hardware solutions. Conducts routine hardware and software audits of workstations, backing up all information.

Performs routine software installations.

Participates actively in team-meetings and communicates effectively with team members.

Actively develops skills and knowledge to build expertise with SSCS’s Cloud, UNIX [RHEL, Ubuntu, AWS] platforms, and Storage systems.

Maintains all supporting documentation for comprehensive operating system, hardware and software configuration. Monitors primary responses for information technology related security incidents and violations. Keeps current with new security and network monitoring technologies, applicable laws, and regulations.

Under moderate supervision, conducts routine technical processes and procedures related to the monitoring and controls of mini or mainframe computers and peripheral equipment, such as printers, tape, and disk drives by operating the central console or on-line terminals.

Identifies and resolves regularly-occurring deficiencies, escalating atypical issues to more senior team members.

Performs other related work as needed.

Minimum Qualifications

Education:Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Education:

College degree.

Experience:

Demonstrable skill in managing Linux, UNIX and cloud-based systems.

Application Documents

Resume (required)

Cover letter (required)

References (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job FamilyInformation Technology

Role ImpactIndividual Contributor

Scheduled Weekly Hours37.5

Drug Test RequiredNo

Health Screen RequiredNo

Motor Vehicle Record Inquiry RequiredNo

Pay Rate TypeHourly

FLSA StatusNon-Exempt

Pay Range$25.74 - $33.32

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits EligibleYes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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