Security Operation Command Center Lead (AVANGRID)

Overview

Diversified Protection Corporation Diversified (DPC) is a trusted provider of integrated security solutions for private and public entities. We offer a full spectrum of services, from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS); Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army, and Department of State, Bureau of Diplomatic Security (DoS/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

Job Skills / Requirements

Security Operation Command Center Supervisor

Objective

This position is under the direct supervision of the Operations Manager. It supervises Security Officers and protects and secures assets, personnel, customers, and visitors to a federal facility. Job duties include, but are not limited to

Essential Functions

Read and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training materials. Have a command of both the written and spoken English language to properly communicate in person or via electronic devices (telephone and radio) with co-workers and the general public. Maintaining a professional, tactful and courteous demeanor under stressful situations security personnel routinely encounter. Be able to compose precise short paragraphs, written reports, and other reports in English as necessary.

Job Duties

Ensure adherence to all NERC CIP (Critical Infrastructure Protection) standards.

Provide 24/7 monitoring and response.

Facilitate security training and awareness programs for SOC staff.

Complete 80-hour training program for SOC officers

Support access control and identity management procedures

Performs security patrols.

Enforces access control procedures.

Protects property from theft, embezzlement, sabotage, fire, and accidents.

Investigates and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.

Assist customers, employees, and visitors in following the department's procedures.

May perform other related duties as assigned by the Operations Manager

Candidate Qualifications:

Must be a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces OR a U.S. Citizen

Must have been issued a Social Security Card by the Social Security Administration

Must be 21 years of age

Must be a high school/GED graduate

Must have one of the following:

High School diploma or GED equivalent

3-5 years of security experience or law enforcement OR military service (active duty or reserve) with an honorable discharge

Valid state security guard license or certification

Strong interpersonal skills

Experience with surveillance systems or access control

Customer service experience

Demonstrated ability to coordinate with a team during emergencies

Proven experience in a 24/7 watch office or emergency response environment

Expertise in security procedures, crisis management, emergency response

Ability to pass a background check and drug screening

Additional Eligibility Qualifications:

The applicant must submit to a pre-employment medical exam and drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

State License

First Aid, CPR, AED

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

AAP/EEO Statement

Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This is a Full-Time position