Front office Admin (HR)

Overview

Armor Security and Protection Inc. is a regional security guard services company specializing in custom security programs for our customers. We provide various services to all types of customers, to include armed and unarmed guard services, retail and theft deterrent services, mobile security patrols, concierge security services and control center and monitoring services.

Job Skills / Requirements

We are seeking a highly organized and detail-oriented Front Office Administrator to provide administrative support across the organization, with a primary focus on Accounts Receivable (AR) and Human Resources (HR) functions. This role plays a key part in ensuring smooth front office operations, maintaining accurate records, and delivering professional support to both internal teams and external clients.

Key Responsibilities:

Accounts Receivable Support

Invoice Processing: Enter invoices accurately into the accounting system and verify payment details.

Payment Tracking: Monitor incoming payments, apply them to customer accounts, and assist with bank reconciliations.

Billing Discrepancy Resolution: Investigate and resolve billing disputes or discrepancies.

AR Reporting: Generate reports on accounts receivable status, aging, and collection metrics for management.

Record Maintenance: Maintain accurate records of invoices, payments, and customer account activity.

Customer Communication: Respond to billing inquiries and follow up on outstanding payments professionally.

Human Resources Support

Employee Onboarding: Assist with onboarding tasks such as paperwork, orientation, and providing basic HR information.

HR Records: Maintain up-to-date and confidential employee records including benefits, contact info, and documentation.

Administrative HR Support: Handle general support duties for HR including phone calls, calendar coordination, and correspondence.

General Administrative Support

Front Desk Management: Greet visitors, answer phone calls, and manage the main reception area.

Office Operations: Order supplies, monitor inventory, and ensure the office is organized and well-maintained.

Special Projects: Provide support on ad-hoc projects and tasks across departments as needed.

Key Skills & Qualifications

Strong attention to detail and accuracy.

Excellent verbal and written communication skills.

Customer service mindset with professionalism in handling inquiries.

Proficiency in accounting and HR software, along with Microsoft Office Suite (Excel, Outlook, Word).

Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Prior experience in administrative, AR, or HR support roles is preferred.

Education & Experience

High School Diploma or equivalent required

2+ years of experience in administrative support, accounting, or human resources roles preferred.

Education Requirements (Any)

Associate Degree

High school Diploma or GED

Bachelor

Additional Information / Benefits

At Armor, our employees are our greatest asset. We believe in offering competitive benefits to our team members. These benefits include:

Paid time off and sick leave

Health, vision and dental insurance

401k

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Andie Donnelly HR

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1