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The Manager, Network Engineering is responsible for leading and overseeing our network engineering team. This role involves managing the design, implementation, and maintenance of our network infrastructure to ensure optimal performance, security, and reliability. The manager will collaborate with cross-functional teams, mentor engineers, drive innovation and lead strategic initiatives to support business objectives. Success in this role is demonstrated by innovative thinking, a scalable and automation first approach, and a true servant leader.
RESPONSIBILITIES, other duties may be assigned.
Provide leadership, mentorship, and management to a team of highly skilled network engineers
Lead the design and implementation of complex network topologies, ensuring seamless integration of various network components while adhering to security and scalability standards. Lead with an “automation first” or “DevOps” mindset
Lead a team to troubleshoot and resolve network-related issues promptly, identifying root causes and implementing corrective actions to prevent reoccurrence. Platforms include but are not limited to Cisco, Arista, Juniper, Dell, etc.
Oversee network strategies, policies, and best practices to ensure robust, scalable, and secure network operations
Oversee network performance monitoring, troubleshooting, and optimization.
Ensure compliance with industry standards, regulations, and cybersecurity best practices
Collaborate with cross-functional teams to define network requirements for new projects, ensuring alignment with business goals and network best practices
Stay current with industry trends, emerging technologies, and advancements in DDoS mitigation and networking, and apply this knowledge to enhance the organization's network infrastructure
Understanding of DDoS attack vectors, attack trends, and emerging threats to proactively enhance the organization's DDoS mitigation capabilities
Collaborate with QTS InfoSec teams to develop, test, and refine incident response plans for DDoS attacks, ensuring rapid and effective response when needed
Manage on-call rotation to provide timely support for network emergencies and incidents
Participate in Major Incident bridges and lead teams to service restoration.
Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues
BASIC QUALIFICATIONS
Bachelor’s degree in a technical or business domain or equivalent professional experience
Three or more years of managerial experience in network engineering
Product familiarity with Cisco, Juniper, Arista and other switch/routing vendors
Strong analytical thinking and problem-solving skills
Strong team building, mentoring, and coaching skills
PREFERRED QUALIFICATIONS
Data Center Experience
Ansible and/or NetDevOps experience
Relevant network engineering certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent certifications in DDoS mitigation platforms.
Service provider experience, preferably in a Data Center environment.
Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
Masters Degree
KNOWLEDGE, SKILLS, AND ABILITIES
A heart for servant leadership
Strong technical troubleshooting skills
Ability to communicate effectively with clients, vendors, colleagues, and executives
Excellent written and oral communication, problem-solving, and process management skills
Ability to work well within a team environment in a matrixed organization.
Strong customer and stakeholder relations skills
Ability to learn and apply new technology and methodologies in a distributed environment
Actively invests in growing oneself and others to build the talent and capabilities required for sustained success. Provide training and mentorship for lower-level team members
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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
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The pay transparency policy is available here:
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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.
It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program