Call Center Representative ( CSR )

A Customer Service Representative (CSR) job description typically involves interacting with customers to address their inquiries, resolve issues, and ensure satisfaction. CSRs are responsible for providing accurate information about products or services, handling complaints, processing orders or returns, and managing customer relationships. They often utilize various communication channels like phone, email, or chat, and may also be involved in upselling and cross-selling to enhance the customer experience and drive sales

QUALIFICATIONS:

HS GRADUATE ( OLD CURRICULUM )

SHS GRADUATE

COLLEGE UNDERGRADUATE ( ANY COURSE )

COLLEGE GRADUATE ( ANY COURSE )

WITH AT LEAST 6 MONTHS CALL CENTER EXPERIENCE

Benefits:

HMO

Daily Shuttle Service

600 Regular Load & 500MB Data Monthly

Unlimited Calls and Texts (SMART SIM)

Free World-Class Gym Access

Sleeping Quarters

Game Rooms (Billiards, Table

Game Rooms (Billiards, Table Tennis)

Performance Incentives

15% Night Differential

Retirement Plan

Annual Appraisal

Regulation Increase

Birthday Leave

TIP Safe

TIU (Telus International University)

21 Vacation Leaves