ETL Production Support Analyst

Overview:

• 2 years of experience in SQL and Python

• Experience in data warehousing and ETL concepts

• Experience working with healthcare data, specifically EPIC Clarity is preferred

• Strong interpersonal and communication skills

• Analyze and resolve production job failures.

• During crisis conditions, willing to act in the role of problem facilitator to drive cross functional efforts of various teams toward issue resolution.

1-2 years of experience in the following:

• Data pipelines troubleshooting experience

• Unix or Linux

• Cloud based data pipelines experience

• Optimization of large data loads

Job Description Summary:

Designs, develops, and maintains complex information systems software to meet organizational needs.

Job Description:

Essential Functions:

Designs and develops software applications to meet the needs of the organization.

Tests and debugs software applications to ensure they are functioning correctly.

Maintains and updates existing software applications to ensure they remain relevant and effective.

Collaborates with other IT professionals to integrate software applications with existing systems.

Provides technical support to end-users to troubleshoot and resolve software-related issues.

Keeps up-to-date with emerging trends and technologies in software development to ensure the organization remains competitive.

Education Requirement:

Bachelor’s Degree in computer information science, management, healthcare administration, or related field, or equivalent experience, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Exceptional interpersonal, presentation, customer service, and communication skills required to interact effectively with all hospital staff, medical staff, and external contacts.

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems.

Ability to complete tasks with high levels of precision and identify, collect, and analyze data.

Knowledge of effective project management strategies and tactics, with the ability to plan, organize, monitor, and control projects.

Ability to produce software products or systems in line with product requirements.

Knowledge of technical troubleshooting approaches, tools, and techniques and the ability to anticipate, recognize, and resolve technical issues. Working knowledge of relevant programming languages and environments.

Ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes, and applications.

Knowledge regarding the Software Development Life Cycle (SDLC) and the ability to employ a structured methodology is crucial for successful delivery and management of software products.

Experience:

Two years of experience in system or application programming, required.

Experience in hospital information systems, preferred.

Physical Requirements:

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Walking

FREQUENTLY: Flexing/extending of neck, Standing

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

R-14492