Program Lead

Responsible for leading the project activities of assigned program. Coordinates status reports as well as participating on teams and working with project staff and stakeholders to assure that requirements are incorporated within the project design. Assigns work to team members to assure timely completion of project milestones and deliverables as appropriate. Develops policies and procedures as appropriate. Identifies and escalate issues following departmental guidelines. Minimum Education

Bachelor's Degree (Required) Or

Minimum Work Experience

3 years Relevant work experience (Required)

1 year Relevant work experience with Masters degree (Preferred)

Functional Accountabilities

Program Liaison

Lead the program by being the primary point person.

Serve as the liaison between CNHS and external stakeholders as needed

Manage program specific partnerships with various stakeholders including leadership at affiliated institutions.

Communicate barriers, challenges and any other issues that affect progress. Budget and Financial Management

May be responsible for appropriate use of funds and resources.

Prepare documentation and projections to support new programs and the budget planning process.

Monitor monthly performance reports and budget variances and resolve discrepancies as needed. Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

Program Management/ Coordination

Assist in the development of project scope statements, timelines, and deliverables; assign work to team members to assure timely completion of project and on budget.

Implement project plans according to schedule in order to achieve desired results.

Independently conduct comprehensive data gathering and analysis efforts.

Coordinates and schedules appointments, meetings and conferences with other CNMC departments and external customers.Organizational Commitment/Identification

Partner in the mission and upholds the core principles of the organization

Committed to diversity and recognizes value of cultural ethnic differences

Demonstrate personal and professional integrity

Maintain confidentiality at all timesCustomer Service

Anticipate and responds to customer needs; follows up until needs are metTeamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinionsPerformance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgmentCost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing thingsOrganizational Accountabilities (Staff)

Organizational Commitment/Identification

Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

Use resources efficiently

Search for less costly ways of doing things

Safety

Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance