Service Manager

Alpha Automotive is looking for a Service Manager to join our rapidly growing team!

Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time.

We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair!

As a Service Manager, a typical day may include the following:

Managing our service department while handling customer service interactions, reports, and repairs.

Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturerâ€'s specifications

Acting as a liaison between the technician and customers

Answer service calls, set and confirm appointments

Establish long-term positive relationships with customers This career may be for you if:

You have strong leadership skills

You have experience with Mitchell Management Systems, or All Data Management Systems

You have outstanding customer service skills

You are extremely organized

You thrive in a fast paced work environment

You're team oriented and self-motivated Benefits include:

Training & competitive pay

Bonus structure

Dental, vision, life & disability insurance

Paid time off after a year of service