French Customer Advisor

Are you a French speaker looking to kickstart or grow your career in beautiful Lisbon? Do you enjoy helping others and navigating digital platforms? Join our fast-growing, international team as a Customer Advisor and be part of a supportive, vibrant workplace!

Whether you're bringing prior experience or taking your first step into customer service, we provide paid training to ensure you're fully prepared to succeed.

What You’ll Be Doing

Customer Support & Troubleshooting

Assist French-speaking customers via phone, email, and chat

Handle inquiries, technical questions, and service issues with a friendly and efficient approach

Ensure customer satisfaction with accurate, personalized support

Log customer interactions and feedback clearly in our system

Product Knowledge & Guidance

Learn the ins and outs of our digital solutions

Help customers get the most from our platform

Stay updated on product changes, features, and company policies

Collaboration & Growth

Work closely with your team to improve service delivery

Meet KPIs related to resolution time, satisfaction, and quality

Participate in continuous learning and career development programs

What We Offer

€3,000 Signing Bonus – A warm welcome to start your journey!

Relocation Package – Flight to Lisbon + accommodation support if you're relocating

Attractive Salary Package including performance and complexity bonuses

Career Growth Opportunities – We promote from within and support your development

Health & Life Insurance – Full coverage for your peace of mind

Paid Training – No experience? No problem – we’ll train you from day one!

International & Inclusive Culture – Join a diverse team from all over the world

Modern Workplace in Lisbon – Work from one of Europe’s most exciting and affordable cities

What We’re Looking For

Fluent in French (C1/C2 – written & spoken)

Basic English (B1/B2) for internal communication

Strong customer-focused mindset and excellent communication skills

Ability to work in rotating shifts (5 days/week, 8 hours/day)

Previous customer service experience is a plus – but not a must

Friendly, enthusiastic, and ready to learn!

Why Lisbon?

️ Over 300 days of sunshine a year

Close to the beach – perfect for a work-life balance

Amazing cuisine, music, and culture

Lower cost of living than many other European capitals

A growing international hub with endless career potential

Ready to take the leap? Apply now and let your next adventure begin in Lisbon! ️