Hotel Front Desk Receptionist

Job Description

$13 hourlyResponsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Field customer complaints when necessary

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications:

Comfortable taking telephone calls and mitigating stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

High school diploma, GED, or equivalent

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company

We are a 99-room, pet-friendly, and non-smoking hotel located off of 95 and 341.

Full-time