Front Desk Agent

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.

Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.

Duties: * Check hotel guests in and out.

* Maintain a bank and perform cashiering duties.

* Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge). * Maximize revenue with suite upgrades and rate integrity.

* Maintain a clean, presentable, and welcoming workspace.

Qualifications: * Must be at least 18 years of age.

* High school diploma or equivalent.

* Front Desk and customer service experience required.