Application Engineer

POSITION OVERVIEW

This position is responsible for supporting the application, setup, programming, training, and operation of CNC machines. The ideal candidate will have expertise in CNC programming, machining processes, and the ability to support customers with technical issues.

Benefits:

Medical, Paid time off, 401(k) Plan, Attractive Bonus Plan

Key Responsibilities

Technical Support: Provide technical application support to customers, both remotely and on-site.

Machine Setup & Operation: Assist in the initial setup and configuration of CNC machines, ensuring optimal machine performance.

Programming & Troubleshooting: Develop, modify, and optimize CNC programs. Troubleshoot and resolve any issues related to machine operations, including software and hardware challenges.

Customer Training: Train customers on CNC machine operations, programming techniques, and machine maintenance to maximize productivity and ensure safety.

Documentation: Create and maintain detailed documentation for programming, procedures, and troubleshooting steps.

Qualifications

Experience: Minimum of 5 years of hands-on experience with CNC machine operation, programming, and applications in manufacturing or production environments.

Skills: Proficiency with CNC programming languages (e.g., G-code, M-code, Fanuc) Strong knowledge of CNC machine types (e.g., mills, lathes, multi-axis machines). Understanding of machining processes, cutting tools, and materials. Excellent problem-solving and analytical skills. Strong communication skills for customer support and internal collaboration. Ability to train and mentor staff or customers effectively. Experience with CAD/CAM software Familiarity with automation and robotics in CNC manufacturing environments.

WORK ENVIRONMENT

This position may require travel to customer sites in the NY/ NJ Area for installations, training, and support.

The role involves a mix of office work (technical support, programming) and fieldwork (on-site training and customer interaction).