Director of Front Office

Director of Front Office

Location: Near Hilton Head Island, SC

Salary: $95,000 – $100,000 + 10% Bonus

Company: SkyBridge Luxury & Associates

SkyBridge has partnered with a prestigious luxury resort near Hilton Head Island to identify a Director of Front Office with a sharp eye for detail and a strong command of Forbes Travel Guide Five-Star standards. This campus-style property requires a leader who is polished, professional, and passionate about delivering world-class service.

Key Responsibilities:

Oversee all Front Office operations, including Front Desk, Bell, Valet, Concierge, and Guest Services

Ensure every touchpoint aligns with Forbes Five-Star service standards and brand expectations

Lead, train, and develop a high-performing team across multiple departments

Drive guest satisfaction through operational excellence and seamless service delivery

Collaborate cross-functionally to elevate the entire guest experience across the campus

Ideal Candidate Will Have:

Proven Forbes Five-Star experience in a luxury resort environment

Background in campus-style resort operations or similar large-scale property layouts

A polished, professional demeanor and hands-on leadership style

Strong communication, organizational, and decision-making skills

A passion for service excellence and team development

This is a standout opportunity for a hospitality leader who thrives in fast-paced, high-touch environments and is ready to take the next step with one of the finest luxury resorts in the Southeast.