ServiceNow Developer

Marathon TS is looking for a ServiceNow Developer to join our team. The ideal candidate will have 8–12 years of progressive experience in enterprise IT environments, with a proven ability to deliver scalable and efficient ServiceNow solutions along with AWS experience.

Key Responsibilities:

Design, develop, and implement customized ServiceNow solutions, including custom applications, workflows, and integrations.

Lead complex ServiceNow implementations and upgrades, ensuring performance, reliability, and scalability.

Integrate ServiceNow with AWS services such as Lambda, S3, EC2, CloudWatch, and API Gateway.

Develop and maintain REST/SOAP integrations between ServiceNow and external systems.

Collaborate with ITSM, DevOps, and Cloud teams to optimize infrastructure and automate processes.

Create and maintain documentation for customizations, configurations, and integrations.

Provide mentorship to junior developers and contribute to architectural decisions.

Ensure all solutions comply with security, performance, and best-practice standards.

Required Qualifications:

8–12 years of experience in software development, with at least 5 years in ServiceNow development.

Strong understanding of ServiceNow architecture, modules (ITSM, CMDB, Service Catalog, Flow Designer, etc.), and scripting (JavaScript, Glide).

Experience working with AWS cloud services and building integrations between ServiceNow and AWS.

Hands-on experience with REST/SOAP APIs, OAuth, and JSON/XML data formats.

ServiceNow Certified Application Developer (CAD) – required.

Familiarity with Agile development methodologies and tools such as Jira or Azure DevOps.

Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications:

AWS Certification (e.g., AWS Certified Developer – Associate or AWS Solutions Architect).

Experience with ServiceNow modules beyond ITSM (ITOM, SecOps, HRSD, CSM, etc.).

Knowledge of CI/CD practices and DevOps toolchains.

Exposure to containerization (Docker, Kubernetes) and Infrastructure as Code (IaC) tools like Terraform.