Help Desk Specialist

Does this describe you?

Do your achievements put you in the top 5% of everything you do?

Are you skilled at resolving technical issues while maintaining exceptional customer service?

Do you have a track record of troubleshooting and solving complex problems efficiently?

Are you highly organized and capable of managing multiple priorities in a fast-paced environment?

Are you detail-oriented and passionate about ensuring seamless IT operations?

Are you a self-starter and relentless in pursuit of solutions to problems?

If this describes you, this is your opportunity to be a part of a high growth, privately held organization. The Connor Group is a national leader in operating upscale apartment communities and is considered the best in its industry.

The Connor Group is a national leader in owning and operating luxury apartment communities. In just over 32 years, we’ve grown from zero to $5 billion in assets. Along the way, we’ve won national awards for best culture, innovation, leadership, and community involvement.

Qualified candidates should possess:

2-3 years of experience in a help desk or technical support role.

Proficiency with Office 365 and basic networking concepts.

Experience with help desk ticketing software and CRM platforms.

Demonstrates GRIT, which in our world is defined as passion and perseverance

The successful candidate will be afforded the following opportunities:

Best in the business 401(k) with company match up to 9%

Excellent health benefits that start from day one, paid for by the company

Ability to earn equity in the company by becoming a partner