Air Export Operations

Position Purpose:

Assist management in achieving the stated branch goals in line with the company policy and established procedures. Co-ordinate the activities and ensure expeditious delivery of Export Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards.

Responsible for main tasks:

Coordinating Operations with Airfreight Exports

Ensure support documentation is available and correct.

Book freight with Airlines and consolidators and obtain freight rates.

Arrange to pick up on behalf of the client/agent as required.

Registration of shipments.

Accurate completion of airway bills.

Operate customs exit systems ensuring relevant input data is recorded for obtaining E.C.N clearance.

Reporting to customs when required.

Ensure timely delivery to carrier’s consolidators and packing depots. Cost invoicing and collection of correct charges.

Ensure compliance with all regulations prescribed by USA customs/IATA/TSA.

Financial and Accounting Responsibilities

Resolve Export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile.

Process Air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment. Provide any supporting documentation for overdue payments.

Ensure the department (cost center) achieves its financial and quality objectives.

Client and Supplier Management

Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Required skills and qualification/ education/ studies

High school graduate; some college preferred

Knowledge of related computer applications

Familiar with basic freight forwarding procedures

Up to two years of previous related experience

Exceptional customer services skills

EDI experience

Attention to detail

Excellent Time management and problem-solving ability

Able to meet deadlines

Shows professionalism while remaining calm under pressure

Customer focused

Excellent Communication skills

Team orientated

Benefits:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.

401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.

Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.

Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.

If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.

Salary $54,000-$65,000