Sales & Distribution Specialist

*Ideal candidate will reside in Southwest Michigan (option for Hybrid/Remote within the region).

To be considered for this opportunity, you must apply at the following link (your application cannot be viewed if you do not use this link):

JOB DESCRIPTION:

Polytek® Development Corp. is a leading manufacturer of mold making and casting materials. Polytek® is currently looking for a highly motivated, experienced, and extremely organized individual to join our rapidly expanding company.

Essential Job Functions:

Grow existing small and mid-size retail, distribution, and end-user accounts.

Research and define potential sales targets to evaluate leads and develop sales pipelines.

Coordinate, prepare, and participate in customer line review meetings, training sessions, and trade shows to promote sales.

Manage and serve as Key internal support for distributor network to achieve long-term partnership

Serve as a primary point of contact in matters relating to existing customer needs and concerns.

Respond to customer inquiries regarding product specifications and capabilities and applications.

Provide customers with product selection support and samples to promote sales.

Learn/understand product specifications, capabilities of Polytek products and methods.

Understand and stay current on competitive products.

Maintain positive customer interactions and relationships.

Serve as primary point of contact with various internal departments to fulfill customer requests, ensure timely fulfillment of orders, determine the status of orders and/or resolve problems.

Manage customer concerns and follow-up with customers to ensure satisfactory resolution of issues.

Suggests and implements ways to improve the service along the customer journey.

Answer customer service inquiries regarding status of order, tracking, inventory, etc.

Strong verbal/written communication; professional interactions with customers over email and phone.

The ability to work in a fast paced, deadline-oriented environment.

Performs other duties as assigned.

Physical Demands:

Travel up to 30%

Must be able to sit at a desk for prolonged periods of time and work on a computer.

Must be able to work in an office environment.

Must be able to talk, hear and see with vision abilities including close/near, distance, color and peripheral vision, depth perception and ability to adjust focus.

Must wear required Personal Protective Equipment (PPE) when entering manufacturing areas.

Education and Experience:

Must be able to understand, speak, write and read English.

Bachelor’s Degree in Business related discipline preferred.

3-5 years of experience preferred.

Experience with silicone, epoxy, and urethane chemistries a plus

Must be proficient in Microsoft Office Suite and highly proficient in using Excel and Powerpoint presentation software

Must have the ability to work independently in a fast-paced environment.

Strong verbal and written communication, organizational, attention to detail, analytical, problem-solving and time management skills.

Professionally developed business acumen a must.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Important Notice: Protect Yourself from Job Application Fraud

When applying for a job at Polytek, it's important to be aware of potential fraud schemes. Polytek will only contact candidates through official channels: our job portal (Paylocity), a direct phone call from a team member, or an email from a verified @polytek.com address. We ask that all candidates apply directly to our website. We never ask candidates to make any form of payment at any point during the application process, including for interviews, background checks, or travel expenses. If you're asked for money, this is a clear indication that you may be dealing with a scam.

Additionally, Polytek will never request sensitive personal information such as your Social Security number, financial details, driver’s license, passport information, or birth certificate via email or phone. Any unsolicited request for this type of information should be treated as suspicious. If you believe you’ve been targeted by a scam or have fallen victim to identity theft, it’s important to contact your local police department immediately and report the incident. You should also report any fraudulent job listings to the platform where they were posted. By staying vigilant and following these guidelines, you can protect your personal information and ensure a safe job search experience.