NetSuite Administrator
Description:
NetSuite Administrator
Position Overview
The NetSuite Administrator will play an important foundational role in the implementation of new business processes that will be done through the NetSuite ecosystem. This position will be responsible for providing training and support for all NetSuite users, as well as other NetSuite administrative tasks.
This is a Hybrid position on-site 3 days a week in Philadelphia.
Responsibilities:
Tier 1 technical support for NetSuite end users
Monitor system for alerts and errors
Ability to submit electronic tickets to product support teams, and track to completion
Develop and maintain training material
Onboard users and train on NetSuite
Administer NetSuite - add new users, add fields, create new workflow rules, security profiles, roles
Help develop innovative engagement methods to help ensure NetSuite "best practices"
Document customizations made in NetSuite
Help manage 3rd party Integrations to NetSuite like Salesforce
Communicate effectively with cross-functional team members and clients
Other duties as assigned
Qualifications:
Bachelor’s degree or similar equivalent experience
NetSuite end user and/or support experience
Boomi admin experience desired
Database admin experience desired
Technical documentation experience
Technical certifications relevant to the role desired
Interpersonal Communications - the ability to effectively engage and communicate with non-technical staff on the execution of solutions to various needs.
Have participated in cross-functional teams that address strategic business issues involving Salesforce CRM, Customer Service/Support operations
Preferred Skills:
Proficient in Google Workspace and Microsoft Office
Strong attention to detail, a positive attitude, and a team player
Ability to operate within a fast-paced environment
Excellent written, verbal and interpersonal communication skills
Advanced Excel skills (Macro, Pivot Tables, VLOOKUP’s)
Entry level Salesforce knowledge
Database report writing/dashboarding experience