IT Application Manager

Position Summary:

We are seeking an experienced IT Application Manager to lead the planning, implementation, support, and continuous improvement of our enterprise application ecosystem. This role requires a seasoned professional with at least 7-10 years of experience in managing and optimizing ERP systems, as well as a broad technical foundation in cloud and on-premise applications, application integrations, API usage, and analytics/reporting development.

The ideal candidate will possess both technical depth and strong leadership skills, with a proven ability to work cross-functionally, communicate effectively with stakeholders, and drive application strategies that align with business objectives.

Key Responsibilities:

Application Ownership & Strategy:

Serve as the primary owner of the ERP and related business systems, ensuring alignment with organizational goals.

Develop and execute strategies for application lifecycle management, including upgrades, patching, migrations, and decommissioning.

Implementation & Project Management:

Lead or oversee implementation and enhancement projects for enterprise applications, including ERP and Project/Cost Management solutions.

Coordinate with internal teams and external vendors to deliver projects on time, within scope and budget.

Integration & Architecture:

Oversee integrations across systems using APIs and other middleware platforms.

Ensure data integrity and efficient data flow between applications and systems.

Support & Maintenance:

Manage ongoing application support, troubleshooting, and issue resolution.

Administer and test software patches, updates, and system enhancements.

Reporting & Analytics:

Partner with business stakeholders to define reporting requirements and deliver robust data insights.

Lead the development and delivery of application-native dashboards, KPIs, and advanced analytics.

Stakeholder Communication:

Serve as a liaison between IT and business units to communicate application changes, roadmap plans, and support structures.

Translate business needs into technical requirements and vice versa.

Vendor & License Management:

Maintain strong vendor relationships and manage software licensing, support contracts, and performance metrics.

Required Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field.

Minimum 7 years of professional experience managing enterprise applications, with significant experience in ERP systems (e.g., Oracle, CMiC, Microsoft Dynamics, Viewpoint Vista, etc.).

Solid experience with cloud-based and on-premise application environments, such as Autodesk Construction Cloud, ADP.

Hands-on experience with application integration technologies and REST/SOAP APIs.

Experience with project and cost management software (e.g., Autodesk Build, CMiC, Primavera).

Strong background in report development, data visualization, and analytics (Power BI, Tableau, Cliq, SQL, etc.).

Proven ability to lead cross-functional teams and collaborate with business stakeholders.

Familiarity with ITIL practices, change management, and release management.

Preferred Qualifications:

Experience in the construction, architecture, or manufacturing industry.

Familiarity with agile project management practices.

Understanding of cybersecurity best practices related to enterprise applications.

Soft Skills:

Strategic thinker with the ability to manage complex initiatives.

Strong written and verbal communication skills.

Excellent problem-solving and decision-making abilities.

Adaptability in a dynamic, fast-paced environment.

Working Conditions:

Occasional travel may be required for site visits or vendor meetings.