Attorney Director
Law Services: Immigration
Permanent Opportunity; $170,000k – $190,000k
Monday – Friday 8:00am-5:00pm
Dublin, Ohio
This position will be a leader who manages the attorneys responsible for supporting our business development teams, which includes the client intake process and other client-service teams. This team will be focused on providing legal support necessary to ensure a smooth and accurate intake process, providing accurate and timely updates to the client throughout the case, and helping answer client questions promptly and accurately.
What the position offers:
Opportunity to work for a mission-driven organization offering humanitarian assistance
Health, Dental, Vision, Life Insurance effective on the first day of employment (benefits guide is in client file)
STD, LTD
401k with 100% match on the first 3%
15 days of PTO (prorated for the remainder of this year)
9 paid holidays
What you’ll be doing:
Help lead attorney teams supporting the business development and client services teams to provide red-carpet client experience and maintain ethical standards
Manage team preparing training, scripts, and other resources to non-legal teams
Ensure that clients are provided with accurate and timely answers to their legal questions
Ensure that legally accurate updates are provided to clients throughout case
Motivate assigned attorney teams and ensure they are aligned with firm mission and approach
Work closely with operational leaders to ensure teams have sufficient, accurate and consistent legal guidance to meet client needs
Lead team auditing business development and client services to ensure that training, scripts and processes are being followed properly
Regularly update training, FAQs, and processes to ensure legal accuracy and consistency
Perform legal and factual research as necessary
Who we’re looking for:
Experience with client intake processes in a high-volume environment (this is a MUST)
Licensed attorney the U.S
Legal team management experience
Ability to lead attorney team to stay motivated and aligned and serve as advocate for firm mission and approach
Experience developing scripts and processes and then training on scripts and processes
Immigration knowledge including experience with humanitarian cases such as VAWA, T-Visa, U-Visa, and Medical DA applications a plus.
Strong legal research and drafting skills
Bilingual (English and Spanish) required