Video Operations Technician/AV Technician

Immediate need for a talented Video Operations Technician/AV Technician. This is a Plano, TX contract opportunity with long-term potential and is located in Plano, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-68455

Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

Support and maintain technology

Document and maintain Asset Inventory Database

Manage incidents in the Enterprise Ticket system

Endpoints and Infrastructure (Poly)

Support Zoom and Zoom Room Platform - Upgrade and Manage Zoom Devices through the Dashboard

Support Digital Signage Platform

Perform Preventive Maintenance on technology

Perform User Acceptance Testing (UAT)

Perform On-call duty rotation

Perform After-hour and weekend Project work as needed

Perform Remote support of enterprise devices

Perform Remote support of fellow team members and other sites

Manage Vendor relationships

Operations Staff is to report On-Site Monday thru Friday (essential personnel)

Key Requirements and Technology Experience:

Audio Visual, Zoom, ServiceNow, Windows

High School Diploma, GED, or equivalent certification

At least 1 year of Technical Operations experience

At least 1 year of experience with IT systems and infrastructure

At least 1 year of experience with desktop platforms and operating systems

At least 1 year of with incident management and reporting tools

Bachelor’s Degree in Business, Information Systems, Computer Science

1+ year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions

1+ year of experience with Client

2+ years of experience with Windows 10/

2 + years of Audio Visual experience

1+ year of experience with Architectural and Wiring Drawings

1+ year of experience in room control systems (Crestron or AMX)

1+ year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles

1+ year of experience with Cloud based video conference platforms

1+ year of mobile device support

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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