Patient Coordinator

PATIENT COORDINATOR JOB DESCRIPTION

· Call patients to review biopsy results and discuss treatment recommendations.

· Schedule procedures based on the plan in the results log.

· Schedule Mohs appointments and do Mohs consults as well as co-schedule with other surgical offices when needed.

· When referring patients out – fax pertinent records and coordinate appointments and email photos as needed.

· Check voicemail/email every 1-2 hours.

· Answer incoming calls.

· Check intramail throughout the day.

· Check prelim notes throughout the day.

· Make 2nd and 3rd calls every 2 weeks.

· Send out letters to non-compliant patients.

· Register and confirm patients in iPledge.