Oracle Procurement Functional Track Lead

Direct Hire Fulltime position for an Oracle Procurement Functional Track Lead in Dallas, TX

***Important: we can only consider US permanent residents and US Citizens for this role***

Key Responsibility:

Manage workload within the Track

Collaborate with product vendors

Conduct impact analysis

Skill Set Requirement:

Oracle Cloud experience: Purchasing, Self Service Procurement, Supplier Management (Sourcing, Agreements), Inventory Management, Demand Planning, Supply Planning, OTM, Maintenance

Application Management Service Delivery

Functional Area business process knowledge of Procurement Track

Bachelor’s degree in Computer Science, Procurement Management, or a related field

Oracle Cloud hands-on experience with configuration, triage and problem/incident resolution across Procurement track

Excellent communication skills

Day to Day Activities:

Primary liaison with Business Process Owners and business users

Participate in daily stand-up Procurement meetings (and weekly/monthly meetings)

Manage all activities within the Procurement track including prioritization of incidents and enhancements for their respective tracks

Triage and resolve high priority functional tickets (incidents and problems)

Co-ordinate with business user(s) if more details are needed on the Procurement tickets

Coordinates with business users on new enhancements and collaboratively helps the business prioritize new enhancements

Responsible for end user satisfaction

Conduct impact analysis for new releases on Procurement track

Collects business requirements and coordinates with functional analysts on design elements, effort estimations and delivery

Manages service levels for the Procurement track

Update business users in case of risks of missing service levels

Manage and track Oracle SRs for Procurement track

Work with the Delivery Manager to escalate SR's not getting desired attention