Word Processing Coordinator

Work Schedule

Available shifts:

Monday/Tuesday/Wednesday – 7:00 p.m. to 7:30 a.m.

Thursday/Friday/Saturday – 7:00 p.m. to 7:30 a.m.

Position Summary

The Word Processing Coordinator provides seamless coverage when the Word Processing Supervisor is absent or away from the workflow area. In the event the Word Processing Supervisor is absent, the Coordinator will assume the lead role at the workflow desk. The Word Processing Coordinator is also responsible for document work which requires advanced knowledge of a full range of word processing applications. In addition, the Word Processing Coordinator is responsible for distributing, faxing, scanning, and copying documents as well as other responsibilities outlined below.

Essentials Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

Monitor e-mail for work requests and respond in a timely manner

Accept, log, and prioritize work requests

Complete the Request for Work form and record the request in the electronic log

Prepare the end of shift status report

Diagnose and troubleshoot problematic jobs

Check workstations in the Conference Center to ensure equipment is working and that there are adequate supplies

Handle conference room reservation requests

Answer Computer Support hotline calls when they are not available

Check with Distribution Center for remaining work and review the end of shift status report

Distribute remaining work from previous shift to staff

Check Conflicts database for active conflict requests

Perform conflict searches during off-hours

Monitor and resolve technical problems associated with work requests

Check paper supply and order as necessary

Monitor proofreading temps including a review of procedures and paperwork

Monitor general cleanliness and appearance of the Word Processing area

Check Word Processing equipment periodically: printers, pcs, mfps, and transcription hardware/software

Qualifications / Position Requirements

Advanced level proficiency in Word, Excel, PowerPoint, Visio and Acrobat

Considerable knowledge of and the ability to use computers and software applications currently being used at the Firm

Effective communication and sound judgment

Excellent attendance and punctuality

Demonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high morale

Demonstrated ability to identify problems and develop appropriate and feasible solutions

Ability to maintain personnel records and prepare reports and correspondence accurately and efficiently

Excellent writing skills and the demonstrated ability to develop written reports, correspondence, and action plans

Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others.

Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitude

Flexibility in daily schedule to accommodate unexpected situations

Excellent written and verbal communication skills

Maintain composure and able to cope with varied situations

Ensure confidentiality of all the Firm’s and clients documentation and information

Education and/or Experience

Minimum of 5 years of relevant work experience in a legal or financial word processing center

High school diploma or equivalent

Compensation

The expected base salary for this position ranges from $110,000 - 120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, anticipated assignment, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.