IT Help Desk

LaSalle Network is working with a local school to help them with IT Support for a 10 week project in Dallas, TX. We are looking for an enthusiastic and detail-oriented IT Support Technician to join our team. In this entry-level role, you will be responsible for imaging, updating, and maintaining computers and other IT systems to ensure optimal performance for end-users. You will be a key player in supporting our IT infrastructure by assisting with software installations, system updates, and troubleshooting technical issues.

IT Support Technician Responsibilities:

Create and deploy operating system images across a fleet of computers using standard imaging software

Perform routine updates and patches on computers, ensuring the latest software and security updates are applied

Assist with basic hardware troubleshooting and replacements, including computer peripherals (monitors, keyboards, etc.)

Install and configure software applications based on company needs and user requirements

Respond to help desk tickets, emails, and phone calls to provide technical assistance for users, troubleshooting issues related to system performance, software, and hardware

Assist with tracking and maintaining an inventory of computers, software licenses, and IT equipment

Maintain records of systems imaged, updated, and any hardware/software changes in the company's asset management system

Work closely with other IT team members to ensure projects and tasks are completed efficiently and accurately.

IT Support Technician Requirements:

High school diploma or equivalent required (Associate's degree in IT-related field is a plus)

Familiarity with operating system imaging software (e.g., Microsoft Deployment Toolkit, Acronis, etc.)

Basic knowledge of Windows, Mac OS, and other operating systems

Ability to troubleshoot hardware and software issues

Strong communication and problem-solving skills

Ability to work independently and in a team-oriented environment

Basic understanding of network configurations and IT security principles is a plus

Previous experience in IT support, computer maintenance, or a technical role (internships or part-time roles are a plus).Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar are a plus but not required

Thank you,

India Spencer

Sr. Project Manager

LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

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