IT ASSET MANAGEMENT ANALYST

IT Asset Management Analyst

Location: Golden, CO - Hybrid, able to travel onsite as needed

Duration: 6 months, contract, may renew

Rate is Negotiable

FED GOV CLIENT WHO REQUIRES US CITIZENSHIP

Support projects and the daily operations of the IT Asset Management

· Software Asset Management

o Obtain and conduct initial review of End User License Agreements (EULAs)

o Creation and maintenance of software product, model and entitlement records

o Assistance with internal compliance audits and mitigation

· Vendor Management

o Determine the appropriate vendors for acquiring a particular product or service

o Request quotes

o Obtain W-8BEN from foreign vendors as required by laboratory policy

· Queue Management

o Monitor IT Asset Management queue and provide updates to requesters, as appropriate

o Identify and fulfill “Tier 1” requests/tasks

Required Knowledge/Skills/Attributes:

· 2 years Software Asset Management experience

· Knowledge of and familiarity with software licensing models for major software publishers: Microsoft, Adobe, etc.

· General knowledge of Hardware Asset Management, computer OEMs, specs and operating systems

· Ability to effectively work in a hybrid collaborative team environment

· Strong communication skills, written and verbal

· Customer service experience and commitment to customer service and support

· Analytical and problem-solving skills

· Initiative to anticipate issues and provide insight into solution

· Strong attention to detail and organizational skills

· Ability to manage projects in parallel with daily tasks

· Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment

· Intermediate experience with Microsoft Office suite of applications

Preferred Qualifications:

· Experience with ServiceNow ITSM and SAM/ITAM functionality