Project Service Planner

Description

Brief Job Description:

Vertiv is hiring a Project Service Planner. This position will assist the service operations team to balance customer demand with the available resources across all lines of business while ensuring the timely updates and closure of Service Requests.

Vertiv is a global leader in designing, building and servicing critical infrastructure that enables vital applications for data centers. A publicly listed company on the NYSE with $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries and has over 27,000 employees worldwide. We are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Responsibilities:

Develop schedule for service operations requirements and assist operations team with plan to execute service delivery.

Drive Service Request updates and closure.

Work closely with sales and project management to ensure customer expectations are met from service proposal through service delivery and project closeout.

Special projects as assigned.

Qualifications:

Strong coordination and communication skills, (both written and spoken)

Proficient with Microsoft Office

Experience with Oracle and PowerBI (preferred)

Experience in a Project Management support role (preferred)

Experience creating and managing schedules

Ability to work autonomously

Physical & Environmental Requirements:

No special requirements

Travel Needed:

10%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.