Licensed Insurance Representative - Onsite

Category : Customer Service/Support

This position will be based on-site at our Port Saint Lucie, Florida location.

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

TP and You

Our Licensed Insurance Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

As a Licensed Insurance Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns

Handle and carefully respond to all inbound and outbound customer inquiries

Provide excellent customer service through active listening

Work with confidential customer information and treat it sensitively

Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

Appropriately communicate with customers, exercising retention efforts if needed

Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan

Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

Were looking for fearless people people who are inspired to deliver only the best in all that we do.

Ability to work remotely in a virtual team environment

6 months Customer service experience preferred

Over 18 years of age

Ability to type 25 wpm

High School Graduate or GED

Comfort with desktop computer system

Proven oral & written communication skills

Logical problem-solving skills

Ability to navigate Windows operating systems

Organization and work prioritizingskills

Possess an active home state Property & CasualtyLicense

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

TP is an Equal Opportunity Employer

Required

Preferred

Job Industries

Other

Part-Time/Full-Time