Office Assistant

Are you ready to make a difference in the lives of cancer patients?

Look no further!

UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our Monroeville medical oncology office.

If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.

Why Choose Us?

* Meaningful Work: As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.

* Work-Life Balance: Enjoy a Monday through Friday daylight schedule-no evenings, weekends, or holidays!

* Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.

* Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you!

* Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of.

Responsibilities: * Verify necessary information and records in the medical record and computerized scheduling system.

* Schedule, coordinate, and reschedule patient's appointments.

Relay necessary messages to staff and providers.

* Greet and register patients in a polite, prompt, helpful manner.

Provide any necessary instructions/directions.

Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

* Maintain clean, orderly waiting area including beverage area and reading materials.

* Prepare patient charts for upcoming appointments.

* Answer telephone, screens calls, takes messages, and provides information.

* Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

* Complete necessary paperwork such as encounter forms and referrals.

Use computer system to generate information necessary for billing.

* Answer questions regarding patient appointments and testing.

* Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.

* Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

Qualifications: * High school diploma or GED is required.

* 1 year work experience, preferably in a medical office setting.

* Knowledge of medical terminology preferred.

* Word processing and computer experience preferred.

Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran