HR Associate II Latin America Region

As a Human Resources Associate II, you will serve the organization through the HR Service Center and provide functional support to all HR teams. You will be the first point of contact for employee questions, you will field incoming calls, and you will handle sensitive and confidential employee information.

PLEASE NOTE: This position will be remote in one of our Latin American/Caribbean countries (Dominican Republic, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Bolivia, Brazil, Colombia, Ecuador, or Peru) and will report to the Supervisor of Business Support at the US Global Ministry Center.

Please submit your resume/CV in English.

What will you do?

Maintain a personal relationship with Jesus Christ.

Act as an advocate to raise the awareness of the needs of children. Understand Christ’s mandate to protect children. Commit to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.

Uphold and engage in Compassion’s core Cultural Behaviors.

Serve as the first point of contact for employees seeking support from the HR Department. Answer a wide breadth of questions received based on experience and knowledge of the department and each functional area.

Provide general program or project support to the HR functional teams. This may include, but is not limited to, employment verification, tuition assistance requests, bereavement flower orders, anniversary award program, branded clothing allowance, data purge or employee record clean-up projects, etc.

Coordinate and facilitate all aspects of Compassion's orientation program, including speaker scheduling, employee badges, schedule coordination, communications, catering, and collection and processing of all required new employee paperwork.

Process all employee record changes accurately and in collaboration with Payroll and payroll cycles. Accountable for the accurate entry, processing, and filing of all employee data records and paperwork, in accordance with applicable laws and regulations.

May provide some general administrative support including but not limited to, scheduling, ordering supplies, answering general inquiries via phone and email and guiding staff to the information needed.

What do you bring?

High school diploma

Two years of experience working in Human Resources or a similar position/field

Strong customer service skills

Ability to handle confidential and sensitive information

Problem-solving and decision-making skills in the midst of ambiguous situations

Ability to balance multiple projects/streams of work simultaneously

Must be fluent in reading, writing, and speaking English.

Why work here?

The mission: Join a team that is motivated to release children from poverty in Jesus’ name.

Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.

Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.

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