General Manager

General Manager

National Corporate Housing is looking for an experienced General Manager. This individual will be responsible for overseeing the day to day sales and operations in the office. With their leadership the office will achieve financial success, build a strong market presence and continued customer loyalty. The selected person needs to have strong business and sales acumen, a desire to develop the members of a team, a professional image, strong communication and customer service skills.

National Corporate Housing is a multi-brand, global leader in providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. Guided by our vision to be the most admired and respected global company to our coworkers, customers, and suppliers, National is sought out by and maintains strong strategic alliances across multiple business industries including, engineering, construction, technology, consulting, insurance, government agencies and government contractors, professional sports and entertainment.

Responsibilities:

Achieve year-round profitability of the market

Hire, manage and develop high-potential associates

Lead, manage and hold sales and operations team members accountable

Drive the success of the business development team including outside sales people

Attend sales calls and make presentations

Achieve guest satisfaction survey score goals

Review client and guest relations issues and resolve when necessary

Perform periodic inspections to make sure inventory is up to standards

Gain market visibility and market share for Company

Participate in industry and local market networking opportunities

Build local property partnerships and negotiate fees, terms, and rental rates

Develop and implement short- and long-term strategic plans aligning with organizational goals

Ensure market is consistent with Company standards and policies

Management of budgets and P&L, including full participation of the budget preparation process

Review and/or acquire new housing inventory as needed

Perform periodic inspections of housing to make sure inventory is up to standards

Maintain appropriate marketing materials for market through collaboration with marketing team

Other duties as assigned

Requirements:

Must be a fast paced, independent, motivated self-starter with a drive to succeed

Proven history of success managing both sales and operations focused team members

Strong communication and presentation skills

Bachelor’s Degree is ideal

Management experience in relocation, hospitality, property management, corporate housing, travel or real estate is a plus

Excellent customer service skills

MS Office, Word, Outlook, Excel

Some travel may be required

All employees are expected to have knowledge of National’s business units and established procedures and compliance rules pertinent to their positions.

Benefits:

Competitive Compensation plus performance-based bonus

$84,782-$101,402 base salary

Annual Performance based bonus of up to 10% of the Market’s Net Income dependent on achievement of KPI’s

Annual Performance based bonus of $15,000 based upon achievement of company KPI’s

Work in office 5 days per week first year, then flex schedule is optional after one year of employment

Medical, dental, and vision insurance options

401k plan with discretionary match

Company paid life insurance, short term disability, and long term disability

Supplemental life insurance, critical illness, accident, and identity theft protection

One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion

Inclusive Awards and Recognition Program

Vacation, sick, and floating holidays

Paid time off

Paid volunteer time

Wellness program

Complimentary use of corporate apartments for vacation or travel (when available)

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Fair Labor Standards Act (FLSA): Exempt

Will provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status