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BH Parent Support Specialist - MRSS

Company:
Nationwidechildrens
Location:
Gahanna, OH, 43230
Posted:
April 23, 2025
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Description:

Overview:

3 12-hour shifts

Job Description Summary:

Provides emotional support, education, and resources to caregivers of children experiencing behavioral and mental health crises.

Job Description:

Essential Functions:

Provides emotional support and connection with caregivers through appropriate self-disclosure and guidance. Models positive coping, communication, and advocacy skills to encourage hope and decrease isolation.

Supports crisis intervention and de-escalation services for families in acute crisis situations, reducing mental health stigma and encouraging family-centered care.

Assists and educates caregivers in navigating the behavioral health system and accessing educational, mental health, developmental disability, and other resources for their child.

Identifies needs and goals of caregivers and families and supports positive approaches and methods to address them.

Collaborates with multidisciplinary teams and organizations within NCH and the community to support families in building relationships and accessing resources.

Maintains accurate documentation and completes necessary administrative tasks outlined by program.

Education Requirement:

High School Graduate or equivalent, required

Licensure Requirement:

(not specified)

Certifications:

Certification as a Family Peer Supporter within 3 months of hire, required.

Skills:

Knowledge of Family-Centered Care principles and resources, required

Demonstrated emotional intelligence and interpersonal skills.

Demonstrates effective communication skills to assist caregivers in communicating needs to treatment providers.

Experience:

Firsthand experience as a parent or guardian caring for a child with a mental health diagnosis and navigating the mental health system, required.

Physical Requirements:

OCCASIONALLY: Decision Making, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Loud Noises, Problem solving

FREQUENTLY: Computer skills, Flexing/extending of neck, Hand use: grasping, gripping, turning, Repetitive hand/arm use, Sitting, Standing, Walking

CONTINUOUSLY: Audible speech, Hearing acuity, Seeing – Far/near

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

R-14707

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