Account Executive - Fiber and Telecom Sales - B2B

Job Description

Description:

Role Overview

The Account Executive is an outbound acquisition sales role that represents a large regional telecom provider that will sell telecommunications and fiberoptic internet services offered by our client, to new and existing customers. Requirements:

Responsibilities

Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.

Demonstrates the functions and utility of products or services to customers based on their needs.

Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.

Performs other duties as assigned.

Required Skills/Abilities

Excellent interpersonal and customer service skills.

Excellent sales and negotiation skills.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Ability to function well in a high-paced and at times stressful environment.

Proficient with Microsoft Office Suite or related software.

Passion for delivering exceptional customer experiences by executing with energy and excellence

Education and Experience

Six (6) months of call center experience preferred.

One (1) year of acquisition sales required three; (3) years or more preferred.

Supervisory Responsibilities

None

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Ability to lift up to 10 pounds, if necessary.

Full-time