Clinical Intake Medical Administrative Assistant (full-time)

Why PALM Health?

PALM Health is an integrative medicine and wellness center offering a comprehensive range of medical, preventive care, mental health, fitness, nutrition, and spa services designed to improve our members’ overall well-being. We provide highly personalized, advanced preventive care and treatment, including attention to our members’ physical, emotional, and mental health. This is where you come to discover everything you need to attain, regain, and sustain health.

Clinical Intake + Medical Administration

The PALM Health Intake + Medical Administrative Assistant is a dynamic hybrid of clinical intake responsibilities plus medical and wellness scheduling. This role will ensure a timely, thorough, and friendly intake of all medical patients, including monitoring medical providers’ schedules, obtaining patient vital signs, recording any medication or supplementation changes, administering standard injections (e.g. vaccines and B12), and completing quality control checks for the practice. When assisting on the Medical Administration side, this team member will oversee internal and external medical record requests, attend to urgent or non-urgent prior authorizations, and, most importantly, assist with medical wellness scheduling. A positive demeanor and team-player energy, in addition to excellent phone etiquette, are key to the success of this role. Full time, benefits included.

Required Qualifications:

High School Diploma or GED (required)

1+ year experience in a Medical Assistant or intake based role (required)

Experience in reception or call center experience (preferred)

Experience in hospital, hotel, hospitality, or spa (preferred)

Basic knowledge of medical terminology (preferred)