Call Center Agent

Job Description

Call Center Agent at Refloor

At Refloor, we pride ourselves on being the Most Trusted Flooring Company in America, and we're excited to invite enthusiastic individuals to become Call Center Agents on our team. If you love engaging with others and would like to join a company that feels like a family, we would love to hear from you!

Job Responsibilities:

Manage inbound and outbound calls to schedule in-home consultation appointments

Support customers with their questions and concerns

Provide explanations of our product features and services to customers

Input customer information into the system

If you are searching for an office-based role with flexible scheduling, then this is the perfect opportunity for you!

For more information about our company, please visit our website at You can also find us on Facebook at and LinkedIn at

Requirements

Willingness to learn and work as a team with initiative

Skilled in problem-solving

Friendly and professional attitude

Preferred: At least one year of sales-based call center experience

Experience with Salesforce CRM is helpful

Benefits

$15-$17

Paid time off (PTO) including of holidays!

Comprehensive medical, dental, and vision insurance

Life insurance coverage

401(k) retirement plan

Full-time