Shift Leader

We have an opening for a Shift Leader position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Position Type:

Full-time and Part-time

Our Benefits Include:

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Overview:

Shift Leaders at Chick-fil-A Polaris are responsible for day to day task management of restaurant systems, engaging and solving customer concerns and issues, and the supervision of team member shifts and duties. A shift leader is also responsible for implementing and abiding by the Chick-fil-A culture, goals and brand vision.

Shift Leader Responsibilities:

Maintains a positive working relationships and treats all employees with respect while providing them with direction and feedback

Owning and managing daily, weekly and monthly goals

Strictly adheres to all company policies and procedures

Engaging and resolving customer complaints

Managing day to day business activities, shift organization and restaurant needs

Managing team member performance and staffing needs

Managing day to day cash responsibilities

Overseeing daily inventory needs

Executing catering orders and unique customer needs

Qualifications and Requirements:

Ability to work in a team environment with shared ownership and responsibility

Ability to work in a fast-paced environment

Strong people skills with a desire to serve team members

Strong commitment to superior customer service

Ability to manage team member behavioral and performance issues

This Chick-fil-A® Restaurant is operated by an independent franchised business owner

who makes their own employment decisions and is responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their community.