TIER 3 NETWORK ENGINEER

TIER 3 NETWORK ENGINEER

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price and to generate career opportunities for bilingual professionals in Latin America with fair compensation and opportunities for professional and personal growth.

We are looking for a Network Engineer with the knowledge and experience necessary to work with a WISP based in California to lead their customer support team to deliver high-quality services to their clients. Provide architecture, engineering, and operational support for the infrastructure team and be part of the management team that takes the company to the next level.

At Teamswell, every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Network Engineer will possess the skills and experience required and will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

RESPONSIBILITIES

Devise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers

Design, validate and troubleshoot the performance, quality, and reliability of the RF link.

Perform Onsite Site Surveys and Heatmaps planning

Design, implement and troubleshoot WLANs and other wireless networks

Devise and support radio frequencies (RF) link performance, reliability, and quality

Understand client requirements to be able to cater to their appropriate needs

Good to have knowledge of routing protocols (OSPF, EIGRP, and BGP)

Use tools to evaluate, test, and tweak network products, such as routers, switches, hubs, and bridges, among others

Optimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with field technicians to optimize the network

Develop and implement policies and classify and oversee access to protect network systems

Make sure that all equipment, including servers and the other network products, are well-connected

Collaborate with different teams to ensure the optimized performance of VoIP and other wireless telecommunication devices

Collaborate with different teams to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations

Design and deploy changes to the configurations of clients as per the applicable change management process

Write manuals and document current network procedures

QUALIFICATIONS

Bachelor’s degree or equivalent experience required in engineering, information technology, or a related field

Minimum of 3 years of experience in the implementation and administration of complex, multi-location, multi-vendor, converged voice/data and video networks in a geographically distributed environment.

Minimum of 2 years of experience in devising, planning, deploying, and improving wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.

Cisco CCNP, CCNP Voice certification, or equivalent is preferred

Possesses a solid understanding of advanced internetworking routing protocols & technologies (TCP/IP, MPLS, VPLS, QoS, STP, EIGRP, BGP, and OSPF)

Experience with the implementation and use of network monitoring, fault management, and performance analysis tools

Hands-on experience with Mikrotik routers, Ubiquiti and Cambium Fixed Wireless equipment, and various network security concepts, best practices, and firewall policies

Strong interpersonal and customer service skills, in addition to the ability to effectively manage and prioritize individual projects and tasks

Ability to coordinate and complete multiple assignments and projects at any one time with minimal supervision

POSITION SCHEDULE DETAILS

Full-time remote position

5 Days a week (40 hours/week)

BENEFITS

· Internet and Electricity subsidy

· Employee private health, emergency, basic life, and short-term disability insurance

· And more…

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